ab777 Privacy Policy — Your Data, Protected

This Privacy Policy ("Policy") describes how ab777 ("we", "us", or "our") collects, processes, stores, shares, and protects the personal data of individuals ("you", "Player") who access or use the ab777 online casino and sportsbook platform at ab777.bio and its associated services.

ab777 is committed to protecting the privacy of all players, particularly those accessing the platform from Pakistan. We understand that Pakistani players have a legitimate expectation of privacy regarding their personal information, financial data, and gaming activity, and this Policy is designed to meet that expectation through transparent, responsible data practices.

This Policy should be read alongside the ab777 Terms & Conditions, which are incorporated by reference. By accepting the Terms & Conditions, you also accept this Privacy Policy in its current form. If you disagree with any aspect of this Policy, you should not use the ab777 platform.

This Policy does not apply to third-party websites, game providers, or payment processors linked from or integrated into the ab777 platform — those entities maintain their own privacy policies, and you should review them separately where relevant.

ab777 is the data controller for personal data collected through the ab777 platform. As data controller, ab777 determines the purposes for which personal data is processed and the means by which it is processed, and bears primary responsibility for ensuring that processing is lawful, fair, and transparent.

ab777 operates under international gaming licences from recognised regulatory jurisdictions. As a condition of maintaining those licences, ab777 is required to comply with data protection obligations established by its licensing authority, including obligations regarding the secure handling, accurate retention, and lawful processing of player personal data.

For all data-related enquiries — including access requests, correction requests, deletion requests, and complaints — players may contact ab777's designated privacy point of contact at: [email protected] (plain text — not a link). Live chat support is also available 24/7 in English and Urdu from within the ab777 platform.

ab777 collects personal data from you directly (when you register, deposit, contact support, or interact with the platform) and automatically (through cookies, server logs, and analytics tools). The categories of data we collect are set out in the table below:

ab777 processes your personal data only for clearly defined, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The specific purposes are:

• 4.1 Account Creation and Management: To register your account, verify your identity and age (21+ requirement), manage your account settings, and provide access to all platform features.
• 4.2 Payment Processing: To process deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT; to maintain accurate transaction records; to comply with payment provider requirements; and to prevent payment fraud.
• 4.3 KYC and Age Verification: To verify that all players are at least 21 years of age, as required by our licensing obligations. This is a mandatory data processing activity. Accounts that cannot be age-verified will be suspended.
• 4.4 Anti-Money Laundering (AML) Compliance: To monitor transactions and gaming patterns for indicators of money laundering, terrorist financing, or other financial crime, and to file reports with relevant regulatory authorities where required by law.
• 4.5 Fraud Prevention and Platform Security: To detect, investigate, and prevent fraudulent accounts, bonus abuse, collusion, cheating, and any other activity that breaches the ab777 Terms & Conditions or constitutes a crime.
• 4.6 Responsible Gaming: To monitor gaming behaviour for indicators of problematic gambling; to implement deposit limits, session limits, and self-exclusion measures; and to contact players where our responsible gaming systems identify a potential concern.
• 4.7 Customer Support: To respond to your queries, complaints, and requests via live chat and email; to maintain records of support interactions for quality assurance and dispute resolution purposes.
• 4.8 Platform Improvement: To analyse aggregated usage data and improve the ab777 platform, game lobby, payment flows, and user experience — with particular attention to mobile performance for Pakistani network conditions.
• 4.9 Marketing Communications: Where you have consented to receiving marketing communications, to send you promotional offers, bonus announcements, PSL betting updates, and other relevant content. You may opt out at any time (see Section 12).
• 4.10 Legal and Regulatory Compliance: To comply with all obligations under our gaming licences, applicable laws, court orders, and regulatory instructions from licensing authorities.

ab777 processes your personal data on the following legal bases, corresponding to the processing purposes described in Section 4:

• Contract Account creation, payment processing, game access, customer support — processing necessary to perform the contract between you and ab777 (the Terms & Conditions).
• Legal Obligation KYC/age verification, AML compliance, regulatory reporting, data retention — processing required to comply with legal and licensing obligations binding on ab777.
• Legitimate Interest Fraud prevention, platform security, responsible gaming monitoring, platform improvement — processing in pursuit of ab777's legitimate interests where those interests do not override your fundamental rights.
• Consent Marketing communications — processing based on your freely given, specific consent, which you may withdraw at any time without affecting the lawfulness of prior processing.

Where ab777 relies on legitimate interest as its legal basis, we have conducted a balancing assessment to ensure that our interests do not unfairly override your privacy rights. For responsible gaming monitoring in particular, we consider this processing to be in the interests of affected players, not merely of ab777.

ab777 does not sell your personal data to any third party. We share personal data with third parties only in the following limited and specific circumstances:

• 6.1 Payment Processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and cryptocurrency network operators receive the minimum data necessary to process your deposit or withdrawal transactions. These providers operate under their own privacy policies and data protection frameworks.
• 6.2 Game Providers: Third-party game studios (including Pragmatic Play, PG Soft, Evolution Gaming, and others) receive anonymised or pseudonymised session data necessary to render games and verify outcomes. They do not receive your full identity or payment data.
• 6.3 KYC Verification Services: Identity and age verification providers receive your identity documentation to conduct verification checks required under our licensing obligations. These providers are bound by confidentiality obligations and applicable data protection standards.
• 6.4 Regulatory and Law Enforcement Authorities: ab777 discloses personal data to licensing authorities, financial intelligence units, and law enforcement agencies where required to do so by law, court order, or regulatory instruction. We do not notify players of such disclosures where prohibited by law.
• 6.5 Fraud Prevention Networks: ab777 participates in industry fraud prevention databases. Information about accounts confirmed to have engaged in fraud, bonus abuse, or prohibited activity may be shared with participating operators through such networks, to prevent the same individuals from abusing other platforms.
• 6.6 Professional Advisers: Legal counsel, auditors, and compliance consultants engaged by ab777 may access personal data where strictly necessary to provide their professional services. All such parties operate under confidentiality obligations.

ab777 uses cookies and similar tracking technologies (including local storage and session tokens) on the ab777 platform. Cookies are small data files stored on your device that help the platform function correctly and improve your experience. The categories of cookies ab777 uses are:

• Essential Session cookies that maintain your login state and enable core platform functionality. These cannot be disabled without rendering the platform unusable. No consent is required for these cookies as they are technically necessary.
• Functional Cookies that remember your preferences — such as your preferred language, display settings, and responsible gaming dashboard configuration. These improve your experience but are not strictly essential.
• Analytics Cookies that collect anonymised data about how players use the platform — which pages are visited most frequently, how long sessions last, which games are most popular. This data helps ab777 improve the platform. Analytics cookies require your consent.
• Security Cookies used to detect and prevent fraudulent activity, bot traffic, and account takeover attempts. These are part of ab777's security infrastructure and are treated as essential for platform integrity purposes.

Pakistani players using the ab777 platform on mobile browsers (Chrome on Android, Safari on iOS) should be aware that browser cookie settings on mobile devices may affect platform functionality. Disabling essential cookies may prevent login from functioning correctly. If you experience issues related to cookies on a Pakistani mobile network or device, contact ab777 support via live chat.

ab777 does not use advertising or retargeting cookies that track your browsing activity on other websites for the purpose of displaying ab777 advertisements elsewhere on the internet.

ab777 retains personal data for the periods set out below, after which data is securely deleted or anonymised:

• 8.1 Account Data: Retained for the duration of your active ab777 account, plus a minimum of five (5) years following account closure. This retention period is required by our licensing obligations for AML audit trail purposes.
• 8.2 Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by AML regulations applicable to internationally licensed gaming operators.
• 8.3 KYC and Identity Verification Documents: Retained for the minimum period required by applicable regulatory standards — typically five (5) years from account closure. Documents are stored in encrypted form.
• 8.4 Customer Support Records: Retained for three (3) years from the date of the interaction, to support dispute resolution and quality assurance processes.
• 8.5 Responsible Gaming Records: Self-exclusion records and responsible gaming tool usage logs are retained for the duration of any active restriction plus five (5) years, to prevent circumvention of exclusion orders.
• 8.6 Marketing Consent Records: Retained for three (3) years from the date consent was given or withdrawn, to demonstrate compliance with consent requirements.
• 8.7 Technical and Usage Data: Anonymised analytics data may be retained indefinitely for platform development purposes. Identifiable technical data (such as IP address logs) is retained for twelve (12) months from collection.

ab777 implements technical and organisational security measures appropriate to the nature of the data processed and the risks involved. These measures include, but are not limited to:

• 256-bit SSL/TLS encryption on all data transmitted between player devices and ab777 servers, covering login credentials, payment data, game sessions, and account management functions;
• Encrypted data storage — all personal data held in ab777's databases is encrypted at rest using industry-standard cryptographic algorithms;
• Password hashing — account passwords are never stored in plain text and cannot be retrieved even by ab777 technical staff. Password reset functions issue new credentials rather than recovering existing ones;
• Two-factor authentication (OTP) — available to all players via Pakistani mobile numbers (JazzCash and EasyPaisa registered numbers supported) as an additional account access security layer;
• Access controls — personal data access within the ab777 organisation is limited on a strict need-to-know basis. Support staff access the minimum data necessary to resolve your query;
• Regular security testing — ab777's technical infrastructure undergoes periodic penetration testing and vulnerability assessments by qualified security professionals;
• Incident response procedures — in the event of a confirmed data breach affecting player data, ab777 will notify affected players and relevant regulatory authorities in accordance with applicable notification obligations.

No digital platform can guarantee absolute security against all possible threats. ab777 strongly recommends that players use unique, strong passwords for their ab777 accounts — distinct from passwords used for JazzCash, EasyPaisa, or any email account — and enable two-factor authentication to maximise account security.

As an ab777 player, you hold the following rights with respect to your personal data. These are substantive rights that ab777 is obligated to honour:

To exercise any of the above rights, contact ab777 at [email protected] (plain text — not a link). Please include your registered mobile number and full name so we can identify your account. We will respond within 30 days of receiving a valid request. If we cannot action your request for legal reasons, we will explain why in writing.

The ab777 platform is strictly for adults aged 21 years and older. ab777 does not knowingly collect or process personal data from individuals under the age of 21. Age verification is a mandatory step in the ab777 account registration process, and accounts that cannot be verified as belonging to an adult aged 21 or over are suspended immediately.

If ab777 discovers that an account belongs to a person under the age of 21, the account will be closed immediately, all associated gaming activity will be voided, and personal data relating to the minor will be deleted as promptly as permitted by applicable legal and regulatory obligations. Any funds in the account at the time of closure will be handled in accordance with our licensing authority's requirements regarding underage account closures.

ab777 may send you promotional communications — including PSL betting offers, slot tournament announcements, bonus promotions, and responsible gaming reminders — where you have provided your consent to receive such communications at the time of registration or subsequently through your account settings.

Marketing communications from ab777 are sent via SMS to your registered Pakistani mobile number and, where provided, via email. ab777 does not use third-party advertising platforms to display targeted ads to ab777 players on other websites or applications.

You may opt out of marketing communications at any time by:

• Updating your communication preferences in the Notifications section of your ab777 account dashboard;
• Replying STOP to any SMS marketing message;
• Contacting ab777 support at [email protected] (plain text — not a link) with a clear request to cease marketing communications.

Opting out of marketing communications does not affect transactional communications — ab777 will continue to send you account-essential messages such as deposit confirmations, withdrawal notifications, OTP codes, and responsible gaming alerts regardless of your marketing preferences.

ab777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, regulatory requirements, or the services we offer. The "Last Updated" date at the top of this page indicates when the most recent revision was made.

When we make material changes to this Policy — for example, if we introduce a new data processing activity or change the retention periods for key categories of data — we will notify registered players via SMS to their Pakistani mobile number and/or via a prominent notice within the ab777 platform. Where required by applicable law, we will seek fresh consent before commencing the new processing activity.

Your continued use of the ab777 platform following the publication of a revised Privacy Policy constitutes your acknowledgement of, and agreement to, the updated Policy. If you do not agree with a change, you should cease using the platform and contact ab777 to discuss account closure and data handling.

For all privacy-related queries, data subject rights requests, and formal privacy complaints, please contact ab777 using the following channels:

• Email: [email protected] (plain text — not a clickable link). Please mark the subject line "Privacy Request" or "Privacy Complaint" to ensure your message is directed to the appropriate team.
• Live Chat: Available 24/7 in English and Urdu from within the ab777 platform (accessible after login). For privacy matters, live chat is the fastest way to reach ab777 during platform operating hours.

ab777 will acknowledge all privacy complaints within 24 hours and provide a substantive response within 30 days. If your complaint relates to data we hold, we may require you to verify your identity before we can discuss account-specific information — this is a security measure designed to protect your privacy, not a barrier to accessing your rights.

If you are dissatisfied with ab777's response to a privacy complaint, you may escalate the matter to the data protection supervisory authority applicable to ab777's licensing jurisdiction, or to any other competent authority with jurisdiction over your complaint under applicable data protection law.